SIA Merks is part of AS Merko Ehitus group, which core values include ethical business activities. The group expects its employees, customers and cooperation partners to adhere to ethical business practices in their everyday work and follow the Code of Business Ethics. More information about business ethics is available on the group webpage.
In addition, AS Merko Ehitus has launched a reporting process, which enables everyone to report anonymously about the cases or suspicions about someone acting in conflict with legal acts, ethical business practices or the Code of Business Ethics of Merko. The business ethics handbook provides a more detailed overview of the incidents given as examples, and of conduct recommended by the company.
Employees, other parties cooperating with Merko and third parties can report their suspicions concerning incidents of unethical conduct via various channels. All the reports will be analysed by an independent cooperation partner. The reporting and information analysis system ensures security, confidentiality and, should the reporting party so wish, anonymity.
BEFORE SUBMITTING INFORMATION, PLEASE CONTEMPLATE THE FOLLOWING QUESTIONS AND PREPARE TO ANSWER THEM AS ACCURATELY AS POSSIBLE:
- Where did the incident occur?
- When did the incident occur?
- Description of the event
- Parties related to the incident (names, positions)
- How did you learn of the incident?
- Do you have any proof of the occurrence of the incident (is anyone else aware of it, is there any documentary proof)?
- Do you wish to remain completely anonymous or give your contact details to the independent service provider so that they can contact you for further information or feedback? Your anonymity for Merko will also be guaranteed in this case.
Complete the report form on Merko’s homepage. We assure you that Merko does not record the data entered on the homepage and the information will be automatically forwarded to an independent third party who will analyse the report.
Send an e-mail to firstname.lastname@example.org and it will be sent directly to an independent third party who will analyse the report.
Reports can be submitted via a 24/7 automatic hotline (+371) 6789 5150 in Latvian, English or Russian. The call is subject to the ordinary call fee and your report will be recorded by an answering machine. The report will be automatically forwarded to an independent third party, Ernst & Young, who will analyse the report.
Direct communication is very important and Merko supports trust-based relationships between employees and managers. In the case of a suspicion or explicit knowledge of a violation, we recommend that you talk to your immediate superior, the company lawyer or a member of the Management Board of the company, or directly contact the chairman of the audit committee of AS Merko Ehitus by e-mail to email@example.com or phone (+372) 650 1250.